Our reception desk is open from 8:30 am-4:45 pm, Monday to Friday. When you call the office at 604-592-8337, you will talk to Judy, Josie, or Marlene to book an appointment. They can also answer most questions that you may have. If you leave a message, your call will be returned typically within one business day.

Child services: Currently not available 

Teen services: Currently not available 

Adult services: Individual therapy by Dr. Rachel Mallory. Career, treatment planning, and diagnostic reports and medicolegal (IME) assessments by Dr. Rachel Mallory. 

Booking your first appointment:

If this is your first time seeing one of our staff, the receptionist will ask you a few questions about what you want to work on. We will typically be able to schedule your appointment within a few days. If you would like to have a free 30-minute telephone consultation prior to booking your appointment, please call or email, and we would be happy to set that up for you. If you are an existing client, you can book and cancel appointments online. 

We will provide a reminder email one to two days in advance of your appointment. 

Costs and coverage:

Most people have coverage through their extended health benefits to see a psychologist. Just check your benefits package. Usually you will pay at the time of the session and then claim the money back through your extended health provider. If you do not have extended health coverage, you may be able to claim the cost on your tax return. Seeing a psychologist is unfortunately not covered under the provincial Medical Services Plan (MSP).

Dr. Mallory is an approved therapist with the RCMP, Veterans Affairs and Canadian Armed Forces, and ICBC. You will need to get a letter from ICBC so that we can confirm funding before booking your first appointment; RCMP, Veterans, and Army clients may need to complete a form at the first session. Otherwise we do not bill directly or have a sliding scale.

Dr. Mallory charges $190 for a 50-minute session. We take all forms of payment including cash, cheque, credit and debit. Please call the office, or see this website, for more information on prices for Assessment services.